Returns & Exchanges
At VitalHeal, we want you to feel confident in your style. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unworn items with original tags attached into the original shipping bag or a sturdy box to ensure they are protected during transit.
Attach the Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.
Drop Off and Track
Drop off your package at any authorized carrier location; your refund will be processed within 5-7 business days once we receive the inspection.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing