Frequently Asked Questions
Everything you need to know about shopping with VitalHeal.
How do I determine the right size for my order?
Each product page features a detailed sizing chart. We recommend measuring yourself and comparing it to our guide, as our contemporary fits may vary slightly from standard retail brands.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or a free size exchange.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
Are your garments ethically sourced?
Yes, VitalHeal is committed to sustainable fashion. We partner with certified manufacturers who prioritize fair labor practices and utilize eco-friendly materials whenever possible.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.